Marc Frega, CEO
Risk managers continue to identify novel operational risks which have emerged due to the COVID-19 Pandemic. Early in the Pandemic, there were clear threats guiding employers to securely transition substantial employee populations to Working from Home (WFH) status. This presented technical and security challenges which were addressed over time. Currently, the main challenge of risk managers is to extend personalized, comprehensive, and consistent ergonomic support to remote employees. According to a recent survey by Chubb Insurance, about four in every ten remote workers today are reporting new pain or increased pain in their shoulders, back, or wrists. As a result, employee productivity is threatened while healthcare expenses are relentlessly rising.
Responding to this developing challenge in the ‘New Normal’, the most successful companies are leveraging SmartErgo’s patented plug-and-play platform—ErgoSuite—which automatically gathers and analyzes critical metrics while effectively coaching remote employees. This improves overall employee ergonomic behaviors. “In traditional facility-based office environments, employers had control of the furniture and equipment. Starting with that baseline, many employers have successfully leveraged ErgoSuite to assess, train, improve and coach employees so they learn to correctly position the furniture, equipment “and themselves” as a part of new improved healthful behaviors. Today, the expanded remote working trend has significantly changed the baseline increasing the need,” says Marc Frega, the CEO of SmartErgo.
SmartErgo’s ErgoSuite platform offers employers a time-proven proprietary toolset for remote workers.
Clients say it’s like having a tireless expert professional who personally visits every employee in their home, teaches them key actionable basics of computer ergonomics, helps them assess and tune-up their at-home work area, and personally coaches them to move about and stretch periodically while working. “Our patented software is the critical missing element of the equation which leads to successful outcomes by assisting employees, identifying and mitigating unseen remote risks and empowering and protecting remote employees,” says Frega.
“Visitors at our website can read about clients sharing their success including achieving sustainable significant reductions in computer-related injury rates by up to 80 percent. Our Fortune 100 clients as well as much smaller organizations report nearly 100 percent employee satisfaction with ErgoSuite. Countless testimonies from employees have reported immediate and sustained positive health impacts. Beyond its core values, in a very meaningful way the platform pays for itself many times over as ErgoSuite improves work accuracy without reduction of output. This accuracy improvement reflects an overall one percent jump in each worker’s total productivity, sustainably reclaiming one percent of each employee’s total payroll cost going forward. Clients measure this.” added Frega.
Having many success stories in hand, SmartErgo continues to strive to facilitate new levels of client success. Over the past twenty-five years, the company has maintained an unmatched reputation for delivering the sciences of ergonomics and applied behavioral analysis through its easy to use platform. Working in partnership with clients, SmartErgo enhances the capability of the platform each year to help clients meet all their ongoing business-specific needs.
Beyond unmatched customization capabilities inherent within the platform, the company has always set the bar for product quality, service level, and responsiveness. Looking ahead, SmartErgo’s focused on continuing as an innovator and providing exactly what clients require. “We look forward to the next twenty-five years to be as fulfilling and exciting as the past twenty-five years. Every one of us in the company share a passion for what we do which fuels how we push ourselves to serve clients and their employees best.” concluded Frega.